Cargo CRM
Cargo CRM
CRM and tracking for transport and logistics companies
An operations platform for transport and logistics companies: consolidation, shipment tracking, customer cabinets, and warehouse/manager workflows.
- Challenge
- A transport and logistics company ran shipments, warehouse work, and customers in spreadsheets and messengers — without unified tracking or portals.
- Solution
- Launched Cargo CRM: consolidation, public tracking, customer portals, warehouse and manager workflows, Telegram bots, and AI translation in one platform.
- Result
- The system runs in production for logistics operations; an open demo is available at cargocrm.djasen.studio.
Cargo CRM is an operations platform for transport and logistics companies of different profiles. It helps teams manage shipments, customers, warehouse work, and communications in one place: from consolidation and intake to public tracking and customer cabinets.
Instead of scattered spreadsheets and chats, the team and customers work in one system: public tracking, personal cabinets, warehouse operations, manager tools, Telegram, and AI content translation.
Platform capabilities:
• Tracking & Shipments — public track-number lookup, “My shipments”, status history, routes, ETA, warehouse intake, and tracking checks
• Customers & Requests — client companies, accounts, requests, customer codes, registration/login, and CRM data in one place
• Managers & Warehouse — staff roles, warehouse and tracking operations, bulk statuses, Excel, labels, shipment merge, Android/scanner flows
• Notifications — customer alerts about status changes and warehouse events
• Telegram — bots for customers and managers (tracking, registration, chats, notifications)
• Public pages — multilingual landing, About, prices, FAQ, Knowledge Base, partnership, and contacts
• AI — content/chat translation and an in-cabinet assistant
Key scenarios:
• consolidating orders and parcels before shipment
• 24/7 online cargo tracking
• managers and warehouse working in one workflow
• customer communication via website and Telegram
• international routes configured for each company model
Stack: Django, MySQL, Gunicorn, Telegram, AI modules.
Demo: https://cargocrm.djasen.studio/